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Customer support Representative (Payday Loan / money Advance business) task

Customer support Representative (Payday Loan / money Advance business) task







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Job Description

Business Overview

PH Financial solutions is really household owned business that operates in the customer economic and loan services industry. We now have one objective in your mind, to present stability that is financial all of our clients. Because the business had been started in 2001, we’ve founded over 40 branch places in 6 states, plus a call center that is online. We are seeking to add energetic, positive and sales-oriented individuals to join our family as we continue to grow.

That Which We Provide:

  • Competitive hourly wage plus possible monthly bonus
  • Paid time off (eligible after ninety days)
  • Wellness, dental and vision insurance coverage (eligible after 60 days)
  • Longterm impairment and life insurance policies covered by the ongoing business after ninety days
  • Comprehensive training to greatly help advance your job
  • Position Overview:

    As an individual provider Representative, you could have a role that is hands-on coping with clients and in charge of doing tasks from the branch’s day-to-day operations. You should have a working part in meeting all performance objectives and metrics for the branch as defined by upper management. To do this, this place requires exemplary customer support abilities (both over the telephone as well as in individual), awareness of details and a desire for product product product sales. This position is accountable to simply help develop, help, and take part in all marketing and collection efforts. Job duties are required to be finished in a manner that complies along with federal and state regulations and adheres to business policies, procedures, and techniques.

    After training, you will end up likely to suggest and offer our products that are financial other solutions to clients. You ought to have communication that is excellent to create strong relationships with not just our present clients, but in addition our prospective people. You will assist assist in performing advertising efforts inside the community that is local help produce product sales and client development.

    While development is often crucial, therefore is collecting and lending in a accountable method. You will be needed to stick to the business’s policies, procedures and all sorts of applicable federal and state laws. You will need to have the abilities to keep up cash that is accurate and make sure business protection procedures are performed. You need to enter client and deal information accurately to the point of product product sales system and produce and keep maintaining accurate client files with all needed paperwork. Perform and document collection calls, and just about every other authorized collection tasks.

    This place calls for standing for very long amounts of time, lifting and holding around 20 pounds. Work might be done indoors or outside as required. Capacity to run a point and computer of purchase system, calculator, copier and use company’s filing system. You will lead to keeping on a clean and customer that is welcoming, to incorporate vacuuming, dusting, cleaning restrooms and windows with supplied cleansing materials.

    You really must be offered to work involving the hours of 8:30 a.m. to 6:30 p.m. Monday through Friday, and 8:30 a.m. to 1:30 p.m. on Saturday, with planned hours founded by administration every week. Power to be punctual, protect attendance that is good and sometimes work a lot more than 40 hours each week.


    Senior school diploma or equivalent

    Past experience with banking/financial industry, hospitality and food, or product product sales chosen

    Please Be Aware

    This is certainly a payday loans New Mexico job that is full-time with typically 40 hours each week and a versatile routine, with periodic overtime needed. The information and knowledge above is built to suggest the basic nature and amount of work done by employees in this category. It is really not made to include or be interpreted being a comprehensive stock of most duties, obligations, and skills needed of workers assigned for this work. Worker may perform other relevant duties as negotiated to generally meet the ongoing requirements associated with company. PH Financial solutions is an opportunity that is equal supporting variety on the job. We usually do not discriminate based on impairment or characteristics that are protected.

    Needs to be 18 several years of age and eligible be effective in america. Should be in a position to successfully finish all post offer screens, including a unlawful back ground check, reference check and medication test. Regular and attendance that is punctual needed. Schedules can be changed as required to support company requirements. Must fulfill all state that is applicable neighborhood regulatory demands.

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